Background

The Canny Plugin allows you to easily integrate Canny’s SDK into your app/site, allowing you to easily access the functionality available in Canny’s developer documentation (starting with the identify call).

Canny is a customer feedback platform: customers of your service can post feature requests (and bugs, etc) on boards hosted by Canny, and other users can vote and comment on these requests. When you, as the developer, make updates to your app, you can update the status of requests in Canny, and this will inform customers who voted or commented on the progress you are making.

Some good examples of Canny boards include:

Swapstack Feedback

Akiflow Feedback

Canny’s SDK allows applications to identify users so that when they submit feedback on Canny, their name, email, and other identifying information is already populated. This helps the application (1) sort through the feedback, and (2) create a feeling that the feedback boards are an extension of the product and community.

Versions

1.0.0: Identify Call

This version allows you to identify users with their basic fields (name, email, and user_id) and two optional fields (created and logo). Running this call before directing users to your Canny board ensures their data is handled properly and displayed in Canny.

Resources

Demo Page

Bubble Editor - Jakesing-playground

Editor Page

Video Instructions

https://www.loom.com/share/84990fdf586b46878a82137bf9bc2778

Written Instructions

Setup

  1. Visit Canny developer documentation page
  2. Log in, if not logged in.